- wusiqi@halljoystick.com
- +86-18018519157
- The shipping costs are rising, contact us for a real-time quote.
Under the guiding principle of “Quality First, Customer Above All,” at the beginning of the New Year in 2024, Shanghai Chengong Electrical Control Co,Ltd.’s sales and technical teams embarked on a significant journey to South Korea. This trip aimed not only to deeply understand customer needs but also to provide professional support and service.
Upon arrival at the customer site, our team immediately got to work. Through thorough communication, we pinpointed issues and their impacts. Our engineers personally tested each joystick, conducting precise performance tests and liaising with client engineers. Through careful inspection and analysis, we swiftly identified root causes, providing suggestions and optimization plans to prevent similar issues and enhance overall product performance.
Our interaction with Korean clients not only deepened our understanding of their needs but also expanded possibilities for our products and services. We understand that client environments are constantly changing. Therefore, we commit to promptly receiving client feedback and swiftly updating products as needed. Through flexible design and continuous improvement, our products will always adapt to different work scenarios and requirements.
We firmly believe that putting the customer first is key to our success. Hence, we adhere to regular client follow-ups, considering clients not just a part of business but partners in our journey forward. In the future, Chen Tech will continue, in the spirit of “Answers Always on Site,” to provide customers with superior, professional support and service, jointly creating a brighter future.
5F Building E, 1355 ChengBei Road, Jiading, Shanghai, China 201807
